Social login not working

Incident Report for Cloudsmith

Resolved

This incident has been resolved.

Posted Sep 02, 2024 - 14:27 UTC

Update

We are continuing to monitor for any further issues.

Posted Sep 02, 2024 - 13:55 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 02, 2024 - 13:55 UTC

Investigating

We're aware of an issue currently impacting the ability to sign up to Cloudsmith using any of our social login providers (Google, Microsoft, Github, Gitlab, and Amazon), or when linking a new social account to an existing Cloudsmith account.

SAML and username/password signups continue to work as expected.

Our engineering team is actively working to identify and mitigate the issue. We will provide updates as mitigation efforts progress.

Posted Sep 02, 2024 - 13:10 UTC

This incident affected: Frontend Website.