All Systems Operational

About This Site

Cloudsmith is your friendly neighbourhood Package Management SaaS; for secure delivery of the world's software. For DevOps-y people. You can find metrics and historical uptime below, both of which describe the healthiness of the service. Uptime and security are two of our top priorities.

Frontend Website ? Operational
90 days ago
100.0 % uptime
Today
Frontend REST API ? Operational
90 days ago
100.0 % uptime
Today
Backend Databases ? Operational
90 days ago
100.0 % uptime
Today
Backend Processing ? Operational
90 days ago
100.0 % uptime
Today
Package Downloads (CDN) ? Operational
90 days ago
99.59 % uptime
Today
Payment Processing (Cloudsmith) ? Operational
90 days ago
100.0 % uptime
Today
Help Website ? Operational
90 days ago
100.0 % uptime
Today
Blog Website ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure (AWS) ? Operational
AWS CloudFront (CDN) Operational
AWS Route53 (DNS) Operational
AWS EC2 (Servers) Operational
AWS S3 (Storage) Operational
AWS ELB (Load Balancing) Operational
AWS RDS (Databases) Operational
AWS SQS (Queues/Tasks) Operational
AWS SES (Emails) Operational
Thirdparty Services ? Operational
npm, Inc. Registry Reads Operational
Stripe Stripe.js Operational
Stripe Webhooks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Cloudsmith API (Response Time) [EU West] ?
Fetching
Cloudsmith API (Response Time) [US West] ?
Fetching
Cloudsmith API (Response Time) [US East] ?
Fetching
Cloudsmith API (Response Time) [Sydney] ?
Fetching
Cloudsmith API (Response Time) [Canada] ?
Fetching
Cloudsmith Download (Response Time) [EU West]
Fetching
Past Incidents
Oct 18, 2021

No incidents reported today.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021
Resolved - The intermittent 404 issues with the Cloudsmith CDN was resolved. Starting October 7 2:37 AM PDT, some customers experienced elevated error rates accessing content from the edge locations in the eastern US. The elevated error rates were fully recovered on October 8 12:32 PM PDT. All issues have been fully resolved and the system is operating normally. The root cause was related to issues at our infrastructure provider for the CDN (AWS/CloudFront), and was corrected by them. However, we raised the issue with them and worked it along with the investigation to completion. Apologies for any inconvenience caused!
Oct 11, 09:46 UTC
Monitoring - The issue appears to have resolved itself now (let us know if not), but we're still investigating the RCA; it appears that the issue only affected nodes of the CDN that are located within the east coast of the states, which may explain the intermittent nature.
Oct 8, 19:57 UTC
Investigating - We're experiencing an elevated level of download errors on Debian repositories and are currently looking into the issue.
Oct 8, 14:41 UTC
Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021
Oct 7, 2021

No incidents reported.

Oct 6, 2021

No incidents reported.

Oct 5, 2021

No incidents reported.

Oct 4, 2021

No incidents reported.