All Systems Operational

About This Site

Cloudsmith is your friendly neighbourhood Package Management SaaS; for secure delivery of the world's software. For DevOps-y people. You can find metrics and historical uptime below, both of which describe the healthiness of the service. Uptime and security are two of our top priorities.

Frontend Website ? Operational
90 days ago
100.0 % uptime
Today
Frontend REST API ? Operational
90 days ago
100.0 % uptime
Today
Backend Databases ? Operational
90 days ago
100.0 % uptime
Today
Backend Processing ? Operational
90 days ago
100.0 % uptime
Today
Package Downloads (CDN) ? Operational
90 days ago
99.99 % uptime
Today
Payment Processing (Cloudsmith) ? Operational
90 days ago
100.0 % uptime
Today
Help Website ? Operational
90 days ago
100.0 % uptime
Today
Blog Website ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure (AWS) ? Operational
AWS CloudFront (CDN) Operational
AWS Route53 (DNS) Operational
AWS EC2 (Servers) Operational
AWS S3 (Storage) Operational
AWS ELB (Load Balancing) Operational
AWS RDS (Databases) Operational
AWS SQS (Queues/Tasks) Operational
AWS SES (Emails) Operational
Thirdparty Services ? Operational
npm, Inc. Registry Reads Operational
Stripe Stripe.js Operational
Stripe Webhooks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Cloudsmith API (Response Time) [EU West] ?
Fetching
Cloudsmith API (Response Time) [US West] ?
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Cloudsmith API (Response Time) [US East] ?
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Cloudsmith API (Response Time) [Sydney] ?
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Cloudsmith API (Response Time) [Canada] ?
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Cloudsmith Download (Response Time) [EU West]
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Past Incidents
Mar 4, 2021

No incidents reported today.

Mar 3, 2021

No incidents reported.

Mar 2, 2021
Resolved - This incident has been resolved.
Mar 2, 17:19 UTC
Monitoring - Investigation showed that: the log processing issue got progressively worse and after investigating it seemed that the cause was a combination of a small number of inefficient database queries and the logic for how to split logs up for processing among workers was causing database contention.

We have applied a number of fixes and brought the log processing queue back to zero. Please note; we may have some inconsistent download counts, over the last 8 hours, but this is limited to the Docker format. Bandwidth usage metering is unaffected. If this is a significant issue for you; please contact us.

We are actively monitoring the situation.
Mar 2, 10:46 UTC
Investigating - Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. This impacts accounting (e.g. usage, metrics and entitlement restrictions), as well as retrieval and display of recent download logs for repositories. Package downloading/uploading is not affected.

No data has been lost and the system should be caught up shortly.
Mar 1, 17:05 UTC
Mar 1, 2021
Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.