All Systems Operational

About This Site

Cloudsmith is your friendly neighbourhood Package Management SaaS; for secure delivery of the world's software. For DevOps-y people. You can find metrics and historical uptime below, both of which describe the healthiness of the service. Uptime and security are two of our top priorities.

Frontend Website ? Operational
90 days ago
100.0 % uptime
Today
Frontend REST API ? Operational
90 days ago
100.0 % uptime
Today
Backend Databases ? Operational
90 days ago
100.0 % uptime
Today
Backend Processing ? Operational
90 days ago
99.97 % uptime
Today
Package Downloads (CDN) ? Operational
90 days ago
99.59 % uptime
Today
Payment Processing (Cloudsmith) ? Operational
90 days ago
100.0 % uptime
Today
Help Website ? Operational
90 days ago
100.0 % uptime
Today
Blog Website ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure (AWS) ? Operational
AWS CloudFront (CDN) Operational
AWS Route53 (DNS) Operational
AWS EC2 (Servers) Operational
AWS S3 (Storage) Operational
AWS ELB (Load Balancing) Operational
AWS RDS (Databases) Operational
AWS SQS (Queues/Tasks) Operational
AWS SES (Emails) Operational
Thirdparty Services ? Operational
npm, Inc. Registry Reads Operational
Stripe Stripe.js Operational
Stripe Webhooks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Cloudsmith API (Response Time) [EU West] ?
Fetching
Cloudsmith API (Response Time) [US West] ?
Fetching
Cloudsmith API (Response Time) [US East] ?
Fetching
Cloudsmith API (Response Time) [Sydney] ?
Fetching
Cloudsmith API (Response Time) [Canada] ?
Fetching
Cloudsmith Download (Response Time) [EU West]
Fetching
Past Incidents
Dec 9, 2021

No incidents reported today.

Dec 8, 2021
Resolved - Apologies for any inconvenience caused by this incident, it has now been resolved. We will follow up with additional information shortly.
Dec 8, 17:24 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 7, 18:15 UTC
Identified - The issue has been identified, and several fixes have been rolled out, with more in flight. All service has been restored (including bandwidth accounting) - however, performance may remain degraded intermittently.
Dec 7, 17:43 UTC
Update - We are continuing to investigate this issue and are applying changes in an attempt resolve it. Package uploads and downloads remain unaffected.
Dec 7, 16:55 UTC
Update - We are continuing to investigate this issue. Package uploads and downloads are currently unaffected.
Dec 7, 16:13 UTC
Update - We are continuing to investigate this issue. Package uploads and downloads are currently unaffected.
Dec 7, 15:56 UTC
Update - We are continuing to investigate this issue. Package uploads and downloads are currently unaffected.
Dec 7, 15:38 UTC
Update - We are continuing to investigate the issue. Package fetches and page fetches are now stable. Some backend tasks such as upstream caching and bandwidth accounting are currently delayed.
Dec 7, 15:23 UTC
Investigating - We're currently investigating elevated errors for requests originating through United States regional infrastructure.
Dec 7, 15:00 UTC
Dec 7, 2021
Resolved - We believe this incident has now been resolved - we will follow up with details in due course.
Dec 7, 00:13 UTC
Update - We are continuing to monitor for any further issues.
Dec 7, 00:01 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 7, 00:01 UTC
Identified - The issue has been identified and a fix is being implemented.
Dec 6, 23:47 UTC
Update - We are continuing to investigate this issue.
Dec 6, 23:41 UTC
Investigating - We are currently investigating this issue.
Dec 6, 23:32 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 6, 23:10 UTC
Identified - The issue has been identified and a fix is being implemented.
Dec 6, 22:48 UTC
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Dec 6, 22:31 UTC
Dec 6, 2021
Dec 5, 2021

No incidents reported.

Dec 4, 2021

No incidents reported.

Dec 3, 2021
Resolved - Our service experienced a period of intermittent increases in latency and error rates for around 30 minutes from 12:45. The cause was determined and the incident is now resolved.
Dec 3, 13:15 UTC
Completed - The scheduled maintenance has been completed.
Dec 3, 12:30 UTC
Verifying - Verification is currently underway for the maintenance items.
Dec 3, 12:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 10:30 UTC
Scheduled - In order to ensure the healthy operation of our systems, our engineers will be completing emergency maintenance work to optimize our main database. Users may see request latency or error rates increase for a short period.
Dec 3, 09:49 UTC
Resolved - This incident has been resolved.
Dec 3, 00:05 UTC
Monitoring - We've identified the cause of the issue and have mitigated the effects. Requests are again being serviced as normal. We are actively monitoring the situation.
Dec 2, 23:49 UTC
Investigating - We're investigating an issue with our databases and processing, which is currently causing elevated error rates when servicing requests for some clients.
Dec 2, 23:27 UTC
Dec 2, 2021
Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.