All Systems Operational

About This Site

Cloudsmith is the only cloud-native, global, universal artifact management platform for securely developing and distributing software. You can find metrics and historical uptime below, both of which describe the healthiness of the service. Uptime and security are two of our top priorities.

Uptime over the past 90 days. View historical uptime.
Frontend REST API ? Operational
90 days ago
99.99 % uptime
Today
Frontend Website ? Operational
90 days ago
99.99 % uptime
Today
Backend Databases ? Operational
90 days ago
100.0 % uptime
Today
Backend Processing ? Operational
90 days ago
99.98 % uptime
Today
Package Downloads (CDN) ? Operational
90 days ago
99.99 % uptime
Today
Help Website ? Operational
90 days ago
99.98 % uptime
Today
Payment Processing (Cloudsmith) ? Operational
90 days ago
100.0 % uptime
Today
Corporate/Blog Website ? Operational
90 days ago
99.99 % uptime
Today
Infrastructure (AWS) ? Operational
AWS CloudFront (CDN) Operational
AWS Route53 (DNS) Operational
AWS EC2 (Servers) Operational
AWS S3 (Storage) Operational
AWS ELB (Load Balancing) Operational
AWS RDS (Databases) Operational
AWS SQS (Queues/Tasks) Operational
AWS SES (Emails) Operational
Thirdparty Services ? Operational
npm, Inc. Registry Reads Operational
Stripe Stripe.js Operational
Stripe Webhooks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Cloudsmith Application (Response Time) [EU West] ?
Fetching
Cloudsmith API (Response Time) [EU West] ?
Fetching
Cloudsmith API (Response Time) [US West] ?
Fetching
Cloudsmith API (Response Time) [US East] ?
Fetching
Cloudsmith API (Response Time) [Sydney] ?
Fetching
Cloudsmith API (Response Time) [Canada] ?
Fetching
Cloudsmith Download (Response Time) [EU West]
Fetching
Past Incidents
Nov 28, 2023

No incidents reported today.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.

Nov 19, 2023

No incidents reported.

Nov 18, 2023
Issue with Synchronising Packages (Malware Scanning Failure)
Resolved - The issue has been resolved; we'll monitor malware scanning and coordinate a permanent fix with ClamAV.
Nov 18, 15:01 UTC
Monitoring - We've implemented a fix and are monitoring the results; package synchronization should now be fully functional.
Nov 18, 14:43 UTC
Identified - The issue has been identified and we're working on a fix.
Nov 18, 14:35 UTC
Investigating - We are currently investigating an issue causing some package synchronization (uploads) to fail; related to ClamAV scanning.
Nov 18, 14:01 UTC
Nov 17, 2023

No incidents reported.

Nov 16, 2023

No incidents reported.

Nov 15, 2023
5xx errors
Resolved - Investigations have completed. The number of failed requests has returned to normal tolerance levels. Investigations point toward the small increase is likely due to intermittent network connectivity issues. Our systems will continue to monitor any change in status.
Nov 15, 16:59 UTC
Update - Investigations have shown that there is no growing or wide-scale issue serving requests. All systems are operational. Our technical team is continuing to monitor and investigate.
Nov 15, 16:06 UTC
Investigating - System alerts are showing a small increase in number of failed requests. All systems are operational. Our technical team is investigating.
Nov 15, 14:49 UTC
Nov 14, 2023

No incidents reported.

← Incident History Powered by Atlassian Statuspage