Identified - This is an issue affecting websites with .io domains globally, as discussed here: https://news.ycombinator.com/item?id=15293578 - We'll keep you updated if there is any improvement in the resolution errors. Thank you.
Sep 20, 16:15 UTC
Investigating - We're currently having issues with network connectivity within AWS. This happens occasionally (and has become more frequent today) and the result is that our servers are replaced automatically by their Auto-Scaling Group (ASG), causing an outage. We've in contact with AWS to try and find a resolution. Apologies for any inconvenience!
Sep 20, 13:43 UTC
Frontend Website   ? Operational
90 days ago
98.75 % uptime
Today
Frontend REST API   ? Operational
90 days ago
99.73 % uptime
Today
Backend Databases   ? Operational
90 days ago
100.0 % uptime
Today
Backend Processing   ? Operational
90 days ago
99.94 % uptime
Today
Package Downloads (CDN)   ? Operational
90 days ago
100.0 % uptime
Today
Payment Processing (Cloudsmith)   ? Operational
90 days ago
98.52 % uptime
Today
Help Website   ? Operational
90 days ago
99.99 % uptime
Today
Corporate Website   ? Operational
90 days ago
99.95 % uptime
Today
Blog Website   ? Operational
90 days ago
99.99 % uptime
Today
Payment Processing (Stripe) ? Operational
Stripe API   Operational
Stripe Stripe.js   Operational
Stripe Webhooks   Operational
Infrastructure (AWS) ? Operational
AWS CloudFront (CDN)   Operational
AWS Route53 (DNS)   Operational
AWS EC2 (Servers)   Operational
AWS S3 (Storage)   Operational
AWS ELB (Load Balancing)   Operational
AWS RDS (Databases)   Operational
AWS SQS (Queues/Tasks)   Operational
AWS SES (Emails)   Operational
Customer Support (Intercom/Readme) Operational
Intercom Intercom APIs   Operational
Intercom Intercom web application   Operational
Intercom Intercom Webhooks   Operational
ReadMe.io ReadMe.io Hubs   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Frontend Website (Response Time)
Fetching
Frontend Rest API (Response Time)
Fetching
Packages CDN (Response Time)
Fetching
Past Incidents
Sep 21, 2017

No incidents reported today.

Sep 19, 2017

No incidents reported.

Sep 18, 2017

No incidents reported.

Sep 17, 2017

No incidents reported.

Sep 16, 2017

No incidents reported.

Sep 15, 2017

No incidents reported.

Sep 14, 2017

No incidents reported.

Sep 13, 2017

No incidents reported.

Sep 12, 2017

No incidents reported.

Sep 11, 2017

No incidents reported.

Sep 10, 2017

No incidents reported.

Sep 9, 2017

No incidents reported.

Sep 8, 2017

No incidents reported.

Sep 7, 2017

No incidents reported.