Elevated API Errors

Incident Report for Cloudsmith

Resolved

All traffic has returned to a healthy state. We have cleaned up the problematic process. A database migration unexpectedly locked our ability to serve web-traffic. We fixed the deadlock and our traffic returned to normal. We continue to monitor the situation.

Posted May 09, 2024 - 15:45 UTC

Identified

We have identified the cause of the elevated errors. We have taken steps to stop the problematic process. We continue to monitor and investigate the problem.

Posted May 09, 2024 - 15:36 UTC

Investigating

We're experiencing an elevated level of API errors and are currently looking into the issue. We believe this is impacting all regions.

Posted May 09, 2024 - 15:25 UTC

This incident affected: Frontend REST API, Frontend Website, and Package Downloads (CDN).