Delay in Package Processing

Incident Report for Cloudsmith

Resolved

The incident with processing delays and latency in requests has been resolved. Thank you for your patience!
Posted May 14, 2020 - 01:37 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 13, 2020 - 23:11 UTC

Update

We are continuing to work on a fix for the issue, thanks again for your patience while we work towards a resolution.
Posted May 13, 2020 - 22:11 UTC

Identified

We have identified some intermittent latency on requests, and are working on a fix now. We will continue to update as we progress.
Posted May 13, 2020 - 21:44 UTC

Monitoring

Package processing times are returning to normal, and we're actively monitoring the issue. Thanks again for your patience.
Posted May 13, 2020 - 20:49 UTC

Update

We are continuing to work on a fix for this issue.
Posted May 13, 2020 - 20:48 UTC

Identified

We’ve identified an issue resulting in longer than usual package processing, the team is actively working to ensure normal operation. Package downloads and web access are unaffected. Thanks for your patience.
Posted May 13, 2020 - 20:23 UTC
This incident affected: Frontend REST API, Package Downloads (CDN), Frontend Website, and Backend Processing.