Our systems have now recovered following a brief period of elevated errors across our API and Download CDNs.
Posted Nov 26, 2024 - 12:50 UTC
Update
We experienced an elevated level of API errors in our American regions from approximately 11:00AM UTC to 11:15AM UTC. During this time customers may have experienced an increase in latency as requests queued up, or an increase in error responses and timeouts from our APIs. The system is now recovering and we are continuing to monitor the situation.
Posted Nov 26, 2024 - 12:04 UTC
Monitoring
We experienced an elevated level of API errors in our American regions from approximately 11:00AM UTC to 11:15AM UTC. During this time customers may have experienced an increase in latency as requests queued up, or an increase in error responses and timeouts from our APIs. Our monitoring systems alerted our engineers to the problem immediately and we were able to route traffic around the issue until we could fix the underlying infrastructure.
Posted Nov 26, 2024 - 12:02 UTC
This incident affected: Frontend REST API and Package Downloads (CDN).