Data Processing Delays - Reporting Tools Affected
Incident Report for Cloudsmith
Resolved
This incident has been resolved.
Posted Sep 04, 2022 - 12:50 UTC
Update
We are continuing to work on a fix for this issue.
Posted Aug 31, 2022 - 09:02 UTC
Identified
We've identified the issue and deployed a fix, live data is being processed as normal again. Our systems are working through the backlog in reporting data and any missing historical records will be backfilled as this backlog is cleared.
Posted Aug 29, 2022 - 20:30 UTC
Investigating
Our data processing infrastructure is running behind for some customers using custom domains which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.
Posted Aug 29, 2022 - 13:07 UTC
This incident affected: Backend Processing.
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